Shipping policy

Orders for Canada and the United States ship from our warehouse in Hamilton, Ontario, Canada. Orders for the United Kingdom are dispatched directly from Broadweigh (Mantracourt Electronics) in Exeter, England. You’ll receive a confirmation email with carrier tracking when your order ships.

Where we ship. Canada, the United States and the United Kingdom. For any other destination, contact sales@paradigmrigging.com and we’ll quote shipping directly.

Shipping rates. Rates are calculated at checkout from live carrier pricing (Canada Post, Purolator and UPS) based on your address and the weight of your order. Select the service that suits your timeline.

United States orders. Import duties and taxes are calculated and collected at checkout, so there are no additional charges from the carrier on delivery.

United Kingdom orders. Paradigm Rigging Inc. is UK VAT registered (VAT no. 441 5960 91). Orders are dispatched within the UK, so no import duties or brokerage fees apply. UK VAT is applied at checkout. As UK orders ship direct from the manufacturer, availability may differ from our Canadian stock — contact us to confirm lead time on larger orders.

Country of origin. Broadweigh products are manufactured by Mantracourt Electronics in Exeter, United Kingdom.

Damaged or incorrect shipments. Inspect your order on arrival and contact sales@paradigmrigging.com immediately if anything is damaged, missing or incorrect. See our Refund Policy for returns.